Home >

A Pair Of Shoes Is Completely Different. Consumers Have The Right To Claim.

2008/8/29 10:02:00 4

A few days ago, the reporter received a telephone call from the public, Ms. Wang, a pair of shoes repaired three or four times also did not repair, summer and autumn has not yet put on sandals is very annoying.

A month ago, Ms. Wang, who lived in the east of the city, bought a pair of 39 yards of "forest Princess" brand sandals at Ji pin street. At that time, she was very comfortable and comfortable. After a few days, she started to skin herself because she did not pay attention to her shoes and went into the water. She then went to a shoe store in Zhongtian pedestrian street after the recommendation of her friends. After receiving 40 yuan, she bought her second days. The next day, Ms. Wang came to the store to pick up her shoes.

After wearing shoes for a whole morning, Ms. Wang had 3 big blood bubbles on her left foot, and carefully examined the shoe sole for 38 yards.

So, once again, I found a shoe repair shop to make some fat change. The shop staff would add a fat to their feet. After wearing it for a few days, the other one didn't add fat to the shoes, but she couldn't find a way to repair the shoes. She found another shoe repair shop to get the two trimmed together. When Ms. Wang went to get the shoes again, the shoes she saw were completely different from the others. There was also the appearance of "Princess", and Ms. Wang insisted on it.

The employee said that the shopkeeper had to go back to his home and let Ms. Wang wait for another week to negotiate.

Repair shoes four or five times to go back and forth, Ms. Wang has lost her temper.

She told reporters that she would be annoyed when she mentioned this. If the shoe shop was not repaired well, the quality was not good enough, so she was not ready to ask for it again.

Reporters immediately visited the Zaozhuang Municipal Association of consumers, they said, Ms. Wang has the right to ask the shoe store to compensate for the loss, because Ms. Wang will give the shoes to the shoe shop paid repair, the two sides constitute contractual relationship, according to the relevant provisions of the contract law, the Contractor's work results do not meet the quality requirements.

They suggested that Ms. Wang first negotiate with the shoe store to resolve disputes, and when the negotiations were inconsistent, they could complain to the relevant departments.